Privacy Statement
The General Data Protection Regulations (GDPR) come into force on 25th May 2018 and requires that all businesses issue a privacy statement to all clients and contacts, regarding the data held about the individual.
1. Candi Louise Vocal Coach and Candice Underwood are registered with the Information Commissioner’s Office. Candice Underwood is the “controller” of your data.
2. Data Held
2.1. I hold personal contact information as well as information about each student’s vocal education, eg progress, objectives, exam results and tracking against goals. I only hold the data needed to provide the services you engage me to provide. I also hold lesson recordings for the time period of 1 year.
3. What I do with it
3.1. Contact information is used for scheduling, invoicing, record keeping and communicating my own services such as performances and holiday initiatives. This is held in third party apps such as My Music Staff, Google & Mailchimp, all of which are compliant with GDPR.
3.2. Invoices will be processed by external companies involved in my financial accounts. They are compliant with the GDPR.
3.3. Some information will be shared with examination boards if you wish to enter for exams.
3.4. No other data will be shared unless there is a legal obligation to do so.
3.5. All reasonable steps are taken to ensure your data is processed and stored securely.
4. Individual Rights to the Data Held:
4.1. If you wish to change or delete the information I hold about you, or if you have any concerns about your data, please contact me directly.
4.2. You have additional rights regarding the data stored about you. You can read about them here: https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/
5. Reporting a breach of rights or security
5.1. If you believe your data rights or security have been breached, please contact Candi Louise Vocal Coach immediately.
6. Use of your IP address and cookies
6.1 I will not use your IP address to identify you and your personal information in anyway.
6.2 Cookies are used by the Website to allow me to recognise your preferred settings e.g. to store your ID and password for future sessions. This saves you from re-entering information on return visits to the Website.
You can set your browser not to accept cookies, information regarding this may be found in your browser’s ‘help’ facility and the above website will give guidance on this. However, in a few cases some of our website features may not function as a result.
If you have any questions regarding the use of cookies please contact me.
Below is an explanation of all cookies on this website – their name, type and purpose:
_ga - This cookie is installed by Google Analytics and is used to calculate visitors, sessions, campaign data and to keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. This is stored for 2 years.
_gat - These cookies are used by Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site for you. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This is stored for 1 minute.
_gid - This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. This is stored for 1 day.
ss_cpvisit / ss_cookieAllowed / ss_cvisit / ss_cvr / ss_cvt / ss_cid / crumb - These cookies are installed by Squarespace analytics. These are used to store information about the websites’ performance, along with any user reports. It is used in exactly the same way as Google Analaytics above.
7. Other Websites
This privacy policy only covers this website (candilouise.co.uk / brightonsinginglessons.com / singinglessonsinbrighton.com). Any other websites which may be linked to by this website may be subject to their own privacy policy, which may differ from ours and we are not responsible for the content provided on any third party web sites.